BROWS PRE-CARE

To ensure the best possible results from your permanent makeup treatment, please follow the instructions below.

Skincare Products

• 28 days before: Stop using prescription topical retinoids, including tretinoin, adapalene and tazarotene, on or around the treatment area, subject to your prescriber's advice.
• 14 days before: Stop using retinol, retinal and other cosmetic vitamin A products on or around the treatment area.
• 7 days before: Avoid exfoliating acids (AHA/BHA), including glycolic, salicylic and lactic acid treatments, around the brows.

These restrictions apply to products used on or around the treatment area, not elsewhere on the face.

Beauty & Skin Treatments

• 4 weeks before: Avoid Botox and dermal fillers around the forehead and eye area.
• 2 weeks before: Avoid brow lamination.
• 3 days before: Avoid eyebrow waxing, tinting and excessive sun exposure, including sunbeds.
• Chemical peels, microneedling and laser treatments: The required waiting period depends on the procedure. Please contact us if you have recently undergone treatment around the brow area.

Medication & Medical Conditions

• Isotretinoin (Roaccutane): You must have completed your course at least 6 months before treatment.
• Blood-thinning medication: Please inform us if you take anticoagulants or antiplatelet medication. Never stop prescribed medication without medical advice.
• Pregnancy & breastfeeding: Permanent makeup cannot be performed during pregnancy or whilst breastfeeding. Please allow a minimum of 3 months after completely stopping breastfeeding before your appointment.
• Allergies & scarring: Please contact us before booking if you have previously experienced reactions to tattoo pigments or numbing products, or have a history of keloid scarring.

24 Hours Before Treatment

• Avoid alcohol for at least 24 hours before your appointment.
• Avoid all caffeine on the day of your appointment, including tea, coffee and energy drinks.
• Do not take aspirin or ibuprofen solely in preparation for your appointment. Continue any medically necessary or prescribed medication as directed.

Previous Permanent Makeup

If you have existing eyebrow tattoos or have previously undergone laser or saline tattoo removal, please inform us before booking. Previous pigment and skin condition may affect treatment suitability.

Skin Condition

Your skin must be healthy and free from sunburn, infections, inflammation, peeling or irritation.

Please contact us before your appointment if you have an active skin condition affecting your brows or are unwell.

On the Day of Your Appointment

• Eat normally and stay well hydrated.
• Avoid caffeine, including tea, coffee, energy drinks and other caffeinated beverages.
• Arrive with clean skin, preferably without makeup.
• You may wear your usual eyebrow makeup if you would like to show us your preferred shape.

 

Please ensure you have followed these instructions before attending. Treatment may need to be postponed if your skin is unsuitable.

To download a printable version of these instructions click HERE.

BROWS AFTERCARE

Following the correct aftercare routine is essential for healthy healing and the best possible results from your permanent makeup treatment.

Please follow the instructions for your specific treatment, as Powder Brows and Nano Brows require slightly different aftercare.

Your brows will take approximately 4 weeks to heal and for the colour to settle. During this time, their appearance will change considerably.

DAY 1: DAY OF TREATMENT

Powder Brows

First 2 Hours

• Cut the aftercare wipe provided into four equal pieces.
• Every 30 minutes, gently cleanse your brows using one piece of the wipe to remove excess lymph fluid.
• Allow your brows to dry briefly, then apply a tiny layer of the ointment provided using clean hands.
• Discard each piece of the wipe after use.

Remainder of the Day

• Continue gently cleansing your brows every hour until bedtime, using a clean cotton pad and the sterile water provided.
• After each cleanse, allow your brows to dry briefly before applying a tiny layer of the ointment provided.
• Before bed, cleanse your brows once more using sterile water and a clean cotton pad.
• Apply the protective patches provided and leave them in place overnight.

Nano Brows

First 2 Hours

• Cut the aftercare wipe provided into four equal pieces.
• Every 30 minutes, gently cleanse your brows using one piece of the wipe to remove excess lymph fluid.
• Allow your brows to dry briefly, then apply a tiny layer of the ointment provided using clean hands.
• Discard each piece of the wipe after use.

 

Remainder of the Day

• Gently blot your brows every hour until bedtime using a clean tissue to absorb excess lymph fluid.
• Do not use water or apply further ointment during this period.
• Before bed, gently cleanse your brows using a clean cotton pad and the sterile water provided.
• Apply the protective patches provided and leave them in place overnight.

Important: Always wash your hands before touching your brows. Apply only a tiny amount of ointment. Less is more!

DAY 2: REMOVING YOUR OVERNIGHT PATCHES

The following instructions apply to both Powder Brows and Nano Brows.

1. Carefully remove and discard the protective patches.
2. Gently cleanse your brows using a clean cotton pad dampened with the sterile water provided. Allow to dry briefly, then apply a tiny layer of the ointment provided.
3. Two hours later, gently blot your brows with a clean tissue. If the tissue comes away dry, no further cleansing, blotting or ointment is required.
4. If lymph fluid is still present, continue with the appropriate method below.

Powder Brows

Gently wipe your brows using a clean cotton pad and sterile water, then apply a tiny layer of the ointment provided.

Nano Brows

Gently blot your brows using a clean tissue. Do not apply further ointment.

For Both Treatments

Check again after two hours and repeat the appropriate cleansing or blotting method as necessary until the tissue comes away completely dry.

Once your brows have stopped releasing lymph fluid, stop cleansing, blotting and applying ointment. Allow your brows to heal undisturbed.

DAYS 2–7: HEALING

Once your brows are no longer releasing lymph fluid, they should be left undisturbed to heal naturally.

Keep your brows dry for a minimum of 7 days after treatment, or until all peeling and flaking has finished, whichever is longer.

During this period:

• Do not deliberately wet or soak your brows.
• Avoid direct shower spray and take care when washing your face or hair.
• Do not apply makeup, foundation, concealer, powder, skincare products or other cosmetics to your eyebrows or forehead until your brows have completely finished peeling.
• Do not apply any further ointment to your brows.
• Do not pick, scratch or peel any dry or flaking skin.
• Avoid excessive sweating, swimming, saunas, steam rooms and hot tubs.
• Avoid direct sun exposure and sunbeds.
• Sleep on a clean pillowcase and avoid sleeping directly on your brows where possible.

If your brows accidentally become wet, gently pat them dry with a clean tissue. Do not rub.

WHAT TO AVOID DURING HEALING

For a minimum of 7 days, or until your brows have completely finished peeling:

• Makeup and cosmetics: Avoid applying foundation, concealer, powder, eyebrow makeup or other cosmetic products to the treatment area and forehead.
• Picking or scratching: Never pick, scratch or remove flaking skin.
• Water and moisture: Avoid swimming pools, hot tubs, saunas and steam rooms.
• Sweating: Avoid strenuous exercise or activities that cause excessive perspiration.
• Sun exposure: Avoid direct sunlight and sunbeds.
• Heat treatments: Avoid facial massage, steaming and prolonged hot showers or baths.
• Exfoliation: Do not use abrasive or exfoliating products on the treated area.

Until your brows have fully healed:

• Avoid retinoids, exfoliating acids (AHA/BHA), vitamin C serums and other potentially irritating skincare products directly over your brows.
• Avoid eyebrow waxing, tinting, lamination and other beauty treatments affecting the treated area.
• Avoid chemical peels, micro-needling, microdermabrasion and other skin resurfacing treatments over your brows.

Never pick or pull at peeling skin. Doing so can remove pigment prematurely and increase the risk of scarring or infection.

THE HEALING PROCESS

Your eyebrows will go through several stages of healing over approximately 4 weeks.

Days 1–3: Darker Brows

Your brows will initially appear darker, bolder and more defined than the finished result.

Some mild redness, tenderness or swelling may occur immediately after treatment. This should gradually subside.

Days 4–10: Peeling & Flaking

Your brows may begin to feel dry, tight or itchy as the skin starts to peel.

Light flaking or scabbing can occur and is a normal part of the healing process.

Allow all peeling to happen naturally. Do not pick, scratch or pull at the skin.

Days 7–14: Lighter Colour

Once the surface skin has peeled, your brows may appear considerably lighter, uneven or patchy.

Some areas may temporarily look as though the pigment has disappeared.

This does not necessarily mean the pigment has been lost. The appearance can continue to change as the skin recovers.

Weeks 3–4: Colour Settling

As the new surface skin continues to regenerate and mature, the pigment gradually becomes clearer and the colour more settled.

Your finished results should be assessed at approximately 4 weeks, once the new surface skin has had time to mature.

Deeper skin recovery may continue beyond this point.

Please avoid judging the final colour or shape during the earlier stages of healing.

WHEN TO SEEK MEDICAL ADVICE

Mild redness, tenderness and swelling immediately after treatment can be normal.

However, the following symptoms may indicate an infection or another complication:

• Increasing pain or tenderness rather than gradual improvement.
• Redness that spreads beyond the treated area.
• Excessive swelling or increasing heat around the brows.
• Pus or unusual discharge.
• Fever or feeling generally unwell.

If you experience any of these symptoms, contact your GP or NHS 111 promptly. Seek urgent medical attention if symptoms worsen rapidly or you feel significantly unwell.

Please also inform us if you experience an unexpected reaction or have concerns about your healing.

LONG-TERM CARE & PIGMENT RETENTION

Once your eyebrows have completely healed, following a few simple precautions will help maintain their appearance for as long as possible.

Sun Protection

Apply SPF 50 to your eyebrows daily once fully healed.

UV exposure can contribute to premature fading and changes in pigment colour. Protect your brows from prolonged sun exposure, even after they have healed.

Do not apply sunscreen directly to freshly treated or peeling brows.

Skincare Products

Avoid regularly applying retinoids, exfoliating acids and strong active skincare products directly over your permanent makeup.

Products containing ingredients such as tretinoin, retinol, retinal, glycolic acid and salicylic acid may contribute to premature fading when repeatedly used over the treated area.

These products can still be used elsewhere on your face, provided they do not come into contact with your brows.

Cosmetic & Skin Treatments

Always inform your skincare practitioner that you have permanent makeup before undergoing laser, IPL, chemical peels, micro-needling or other skin resurfacing treatments.

Laser and IPL treatments directly over permanent makeup can alter pigment colour and may cause burns or other adverse reactions.

Avoid unnecessary exfoliation or abrasive treatments directly over your eyebrows.

Natural Fading

Permanent makeup gradually fades and may change in appearance over time.

Colour retention varies depending on several factors, including:

• Skin type and individual healing.
• Sun exposure.
• Skincare products and cosmetic treatments.
• Lifestyle and environmental factors.
• Natural changes in the skin over time.

Colour boosts may be required periodically to maintain your preferred colour and definition.

YOUR FOLLOW-UP APPOINTMENT

Your brows should be allowed to heal fully before any additional pigment is implanted.

A follow-up appointment is generally recommended 6–8 weeks after your initial treatment, allowing sufficient time to assess the healed colour and shape.

It is normal for some areas to retain pigment differently, and a second treatment may be needed to achieve the desired result.

Please remember: Permanent makeup is a process, and the appearance of your brows will change throughout healing. Following your aftercare instructions carefully helps minimise complications and supports the best possible healed result.

To download a printable version of these instructions click HERE.

LIPBLUSH PRE-CARE

To ensure the best possible results from your lip blush treatment, please follow the instructions below.

Preparing Your Lips

Healthy, well-hydrated lips are essential for successful treatment.

• During the week before: Apply a gentle, moisturising lip balm regularly and stay well hydrated.
• If your lips are flaky, gently exfoliate once or twice in the days leading up to your appointment. Avoid harsh scrubs or exfoliating immediately before treatment.
• Avoid lip plumping products or anything that causes irritation.
• Do not pick, bite or peel dry skin.

Your lips must be soft, healthy and free from cracks, sores, sunburn or irritation. Treatment may need to be postponed if your lips are unsuitable.

Skincare Products

• 28 days before: Stop using prescription topical retinoids, including tretinoin, adapalene and tazarotene, on or around the treatment area, subject to your prescriber's advice.
• 14 days before: Stop using retinol, retinal and other cosmetic vitamin A products on or around the treatment area.
• 7 days before: Avoid exfoliating acids (AHA/BHA), including glycolic, salicylic and lactic acid treatments, around the lips.

These restrictions apply to products used on or around the treatment area, not elsewhere on the face.

Cosmetic & Skin Treatments

• 4 weeks before: Avoid lip fillers, Botox and other injectable treatments affecting the lip area.
• 3 days before: Avoid waxing or other irritating hair removal treatments around the lips, and excessive sun exposure, including sunbeds.
• Chemical peels, micro-needling and laser treatments: The required waiting period depends on the procedure. Please contact us if you have recently undergone treatment around the mouth.

Your lips must be completely healed and free from swelling, bruising or tenderness before your appointment.

Important: Cold Sores

Lip blush can reactivate the herpes simplex virus, even if you have not experienced a cold sore for many years.

If you have ever suffered from cold sores, please read the important information in your booking confirmation email regarding the precautions required before treatment.

If you have a history of cold sores, we also recommend discussing appropriate preventative antiviral medication with your GP or pharmacist before your appointment.

Treatment cannot be performed if you have an active cold sore, including the early tingling or burning stages, or if your lips have not fully recovered from an outbreak.

Medication & Medical Conditions

• Isotretinoin (Roaccutane): You must have completed your course at least 6 months before treatment.
• Blood-thinning medication: Please inform us if you take anticoagulants or antiplatelet medication. Never stop prescribed medication without medical advice.
• Pregnancy & breastfeeding: Permanent makeup cannot be performed during pregnancy or whilst breastfeeding. Please allow a minimum of 3 months after completely stopping breastfeeding before your appointment.
• Allergies & scarring: Please contact us before booking if you have previously experienced reactions to tattoo pigments or numbing products, or have a history of keloid scarring.

24 Hours Before Treatment

• Avoid alcohol for at least 24 hours before your appointment.
• Avoid all caffeine on the day of your appointment, including tea, coffee and energy drinks.
• Do not take aspirin or ibuprofen solely in preparation for your appointment. Continue any medically necessary or prescribed medication as directed.

Previous Permanent Makeup

If you have existing lip tattoos or have previously undergone laser or saline tattoo removal, please inform us before booking.

Previous pigment, natural lip pigmentation and skin condition may affect treatment suitability and the results that can be achieved.

On the Day of Your Appointment

• Eat normally and stay well hydrated.
• Avoid caffeine, including tea, coffee, energy drinks and other caffeinated beverages.
• Arrive with clean lips, free from lipstick, lip gloss or other cosmetic products.
• You are welcome to bring your favourite lipstick or a photograph to show us your preferred colour.

Please ensure you have followed these instructions before attending. Treatment may need to be postponed if your lips are unsuitable.

LIP BLUSH AFTERCARE

Following the correct aftercare routine is essential for healthy healing and the best possible results from your lip blush treatment.

Your lips will generally heal on the surface within 7–14 days, although the colour will continue to develop and settle over approximately 4 weeks.

DAYS 1–2: INITIAL AFTERCARE

Cleaning & Moisturising

• Always wash your hands before touching your lips.
• Gently cleanse your lips 3–4 times daily for the first 2 days, using a clean cotton pad dampened with the sterile water provided.
• Gently remove any excess lymph fluid without rubbing or scrubbing.
• Apply a thin layer of the healing balm provided after cleansing and regularly throughout the day, using a clean, disposable cotton bud.
• Continue applying the balm until your lips have completely finished peeling and feel comfortable.
• Avoid splashing water directly onto your lips when washing your face. If they become wet, gently pat dry with a clean tissue.

Keep your lips comfortably moisturised throughout healing, but avoid applying excessive amounts of balm.

Swelling & Tenderness

Mild swelling, redness and tenderness are normal immediately after treatment and should gradually subside.

If necessary, apply a clean, cool compress or wrapped cold pack for short periods. Never apply ice directly to your lips.

EATING, DRINKING & EVERYDAY CARE

For the first 3 days:

• Drink through a straw.
• Avoid spicy, salty, acidic or very hot foods and drinks that may irritate your lips.
• Avoid getting toothpaste on your lips. If accidental contact occurs, gently remove it using sterile water and a clean cotton pad.

For a minimum of 5 days, or until peeling has finished:

• Do not apply lipstick, lip gloss, lip liner, makeup or other cosmetic products on or around your lips.
• Avoid kissing to minimise irritation and the risk of infection.
• Avoid skincare and beauty treatments affecting the lip area.

Stay well hydrated, avoid excessive alcohol consumption and minimise smoking or vaping, particularly during the initial healing period.

WHAT TO AVOID DURING HEALING

For the first 14 days, or until your lips have completely healed:

• Picking or peeling: Never pick, scratch or pull at flaking skin. Allow it to shed naturally.
• Sun exposure: Avoid direct sunlight, sunbeds and tanning treatments.
• Water and heat: Avoid swimming pools, hot tubs, saunas, steam rooms and direct shower spray.
• Hair removal: Avoid waxing, bleaching, electrolysis or laser hair removal around the lips.
• Lip products: Do not use lip plumping products, exfoliating scrubs or potentially irritating skincare products.
• Cosmetic treatments: Avoid chemical peels, micro-needling and other procedures affecting the treated area.

If you must wear a face mask, use a clean disposable mask and avoid unnecessary friction against your lips.

Lip fillers: Wait a minimum of 4 weeks after lip blush before receiving lip fillers or other injectable lip enhancements. Your lips must be completely healed.

THE HEALING PROCESS

Your lip blush will go through several stages of healing over approximately 4 weeks.

Days 1–2: Bright Colour & Swelling

Your lips will initially appear brighter, darker and more defined than the finished result. Mild swelling and tenderness are normal.

Days 3–7: Peeling & Flaking

The lips will begin to feel dry and may start peeling. As the surface skin sheds, the colour will soften.

Do not pick or pull at peeling skin, as this can cause uneven pigment retention, scarring or infection.

Days 7–14: Lighter Colour

Once peeling has finished, the lips may appear considerably lighter or uneven. Some areas may temporarily look as though very little colour remains.

This is a normal part of healing and does not necessarily mean the pigment has been lost.

Weeks 3–4: Colour Settling

As the new surface skin continues to regenerate and mature, the pigment gradually becomes clearer and the colour more settled.

Your finished results should be assessed at approximately 4 weeks, although deeper healing may continue beyond this point.

Please avoid judging your final colour during the earlier stages of healing.

IMPORTANT: COLD SORES

Lip blush can reactivate the herpes simplex virus, even if you have not experienced a cold sore for many years.

If you have a history of cold sores, please refer to the important information in your booking confirmation email regarding the precautions required before treatment.

If you experience tingling, blistering or other symptoms of a cold sore outbreak during healing, seek advice from your GP or pharmacist promptly.

Avoid touching or picking the affected area.

WHEN TO SEEK MEDICAL ADVICE

Mild swelling, redness and tenderness are normal immediately after treatment.

However, increasing pain, spreading redness, excessive swelling, heat, pus or unusual discharge may indicate an infection or another complication.

If you experience these symptoms, contact your GP or NHS 111 promptly. Seek urgent medical attention if symptoms worsen rapidly or you feel significantly unwell. Difficulty breathing or swallowing requires emergency medical attention.

Please also inform us if you experience an unexpected reaction or have concerns about your healing.

LONG-TERM CARE & PIGMENT RETENTION

Once your lips have completely healed:

• Apply an SPF 50 lip balm daily to protect your pigment from UV-related fading.
• Keep your lips regularly moisturised and avoid excessive exfoliation or harsh lip products.
• Inform your practitioner about your permanent makeup before undergoing laser, IPL, chemical peels or other skin resurfacing treatments. Laser and IPL treatments directly over tattoo pigment can cause colour changes or burns.
• Inform your radiographer that you have permanent makeup if undergoing an MRI scan.
• Be aware that smoking, sun exposure, skincare products and individual skin characteristics can influence pigment retention.

Lip blush will gradually fade over time, and periodic colour boosts may be required to maintain your preferred shade.

Blood donation: If you donate blood, NHS Blood and Transplant generally requires a 4-month waiting period following permanent makeup. Always confirm your eligibility with your donation service.

YOUR FOLLOW-UP APPOINTMENT

Your lips must be completely healed before any additional pigment is implanted.

A follow-up appointment is generally recommended 6–8 weeks after your initial treatment to assess the healed result and make any necessary adjustments.

Some unevenness in colour retention is normal, and a second treatment may be required to achieve your desired result.

Please remember: The colour you see immediately after treatment is not your finished result. Allow approximately 4 weeks for your lip blush to settle before assessing the final colour.

EYELINER PRE-CARE

To ensure the best possible results from your permanent eyeliner or lash enhancement treatment, please follow the instructions below.

Eyelash Serums & Treatments

• 3 months before: Discontinue all eyelash growth and conditioning serums, regardless of their ingredients. This includes products such as RevitaLash, UKLASH and other lash-enhancing serums.
• 2 weeks before: Avoid eyelash tinting, lash lifts and lash perming.
• Eyelash extensions: All extensions must be completely removed before your appointment.

The three-month restriction on eyelash serums is a precautionary requirement under our treatment policy.

Skincare Products

• 28 days before: Stop using prescription topical retinoids, including tretinoin, adapalene and tazarotene, on or around the treatment area, subject to your prescriber's advice.
• 14 days before: Stop using retinol, retinal and other cosmetic vitamin A products on or around the treatment area.
• 7 days before: Avoid exfoliating acids (AHA/BHA), including glycolic, salicylic and lactic acid treatments, around the eyes.

These restrictions apply to products used on or around the treatment area, not elsewhere on the face.

Cosmetic & Skin Treatments

• 4 weeks before: Avoid Botox and dermal fillers around the forehead and eye area.
• 3 days before: Avoid excessive sun exposure, including sunbeds.
• Chemical peels, micro-needling and laser treatments: The required waiting period depends on the procedure. Please contact us if you have recently undergone treatment around the eyes.

The skin around your eyes must be healthy and free from irritation, inflammation or broken skin.

Eye Surgery

Previous surgery: If you have undergone eye or eyelid surgery, including blepharoplasty, you must be fully healed and have received clearance from your surgeon before permanent eyeliner can be performed.

Planned surgery: If you are planning eye or eyelid surgery, we recommend postponing permanent eyeliner until after your procedure, once the area has fully healed and your surgeon has confirmed it is safe to proceed.

Please inform us of any previous or planned eye surgery before booking.

Eye Conditions & Contact Lenses

• Eye infections: Treatment cannot be performed if you have conjunctivitis, a stye, active blepharitis or another infection or significant irritation affecting your eyes or eyelids.
• Dry eyes or other eye conditions: Please inform us before booking if you have an ongoing eye condition or are receiving ophthalmic treatment.
• Contact lenses: Contact lenses must be removed before treatment. Please wear glasses to your appointment and bring them for your journey home.

You should also be prepared to wear glasses for at least 7 days after treatment, or until your eyelids have completely healed, whichever is longer.

Medication & Medical Conditions

• Isotretinoin (Roaccutane): You must have completed your course at least 6 months before treatment.
• Blood-thinning medication: Please inform us if you take anticoagulants or antiplatelet medication. Never stop prescribed medication without medical advice.
• Pregnancy & breastfeeding: Permanent makeup cannot be performed during pregnancy or whilst breastfeeding. Please allow a minimum of 3 months after completely stopping breastfeeding before your appointment.
• Allergies & scarring: Please contact us before booking if you have previously experienced reactions to tattoo pigments, numbing products or adhesives, or have a history of keloid scarring.

24 Hours Before Treatment

• Avoid alcohol for at least 24 hours before your appointment.
• Avoid all caffeine on the day of your appointment, including tea, coffee and energy drinks.
• Do not take aspirin or ibuprofen solely in preparation for your appointment. Continue any medically necessary or prescribed medication as directed.

Previous Permanent Makeup

If you have existing permanent eyeliner or lash enhancement tattoos, or have previously undergone laser or saline tattoo removal, please inform us before booking.

Previous pigment and skin condition may affect treatment suitability and the results that can be achieved.

On the Day of Your Appointment

• Eat normally and stay well hydrated.
• Avoid caffeine, including tea, coffee, energy drinks and other caffeinated beverages.
• Arrive with clean eyes, completely free from mascara, eyeliner, eyeshadow and other eye makeup.
• Ensure all eyelash extensions have been removed.
• Do not wear contact lenses. Bring your glasses instead.
• Please arrange alternative transport if your vision is affected by temporary swelling or watering after treatment.

Please ensure you have followed these instructions before attending. Treatment may need to be postponed if your eyes or eyelids are unsuitable.

EYELINER & LASH ENHANCEMENT AFTERCARE

Following the correct aftercare routine is essential for healthy healing and the best possible results from your permanent eyeliner or lash enhancement treatment.

Your eyelids will generally heal on the surface within 7–14 days, although the colour will continue to develop and settle over approximately 4 weeks.

DAYS 1–7: INITIAL AFTERCARE

Cleaning Your Eyelids

• Always wash your hands before touching or cleaning your eyelids.
• Gently cleanse the treated area twice daily using clean cotton pads dampened with the sterile water provided.
• Carefully remove any excess lymph fluid without rubbing or scrubbing.
• Gently pat the area dry using a clean tissue.
• If your eyelids accidentally become wet, gently pat them dry.

Applying Aftercare

• Apply a very thin layer of the aftercare product provided, 2–3 times daily for up to 7 days, stopping once the treated skin has healed.
• Always use a fresh, disposable cotton bud for each application.
• Avoid touching the opening of the product tube against your skin, eyelashes or cotton bud.
• Apply only to the treated skin, taking care not to get the product directly into your eyes.
• Do not overapply. Less is more!

If healing continues beyond seven days, please seek advice before extending the application period.

Swelling & Tenderness

Mild swelling, redness and tenderness are normal during the first few days and should gradually subside.

If necessary, apply a clean, cool compress to your closed eyelids for short periods to help reduce swelling. Never apply ice directly to your skin.

Avoid rubbing, scratching or picking at the treated area.

MAKEUP, CONTACT LENSES & EYELASH TREATMENTS

• Eye makeup: Do not apply mascara, eyeliner, eyeshadow or other eye makeup for a minimum of 10 days, or until the treated area has completely healed, whichever is longer.
• Mascara: Always use a new mascara once your eyelids have healed to minimise the risk of introducing bacteria.
• Contact lenses: Do not wear contact lenses for at least 7 days, or until your eyelids have completely healed, whichever is longer. Wear glasses during this period.
• Eyelash treatments: Avoid eyelash extensions, tinting, lifting and perming until the eyelids have completely healed.
• Eyelash serums: Do not use eyelash growth or conditioning serums during healing. Please check with us before resuming their use.

WHAT TO AVOID DURING HEALING

For the first 14 days, or until your eyelids have completely healed:

• Picking or scratching: Never pick, scratch, rub or pull at peeling skin. Allow it to shed naturally.
• Water and moisture: Avoid swimming pools, hot tubs, salt water and direct shower spray.
• Heat: Avoid saunas, steam rooms and excessive heat exposure.
• Skincare: Do not apply retinoids, exfoliating acids or other potentially irritating skincare products around the treated area.
• Beauty treatments: Avoid facials, chemical peels and other cosmetic procedures affecting the eyelids.

For the first 28 days: Avoid direct sun exposure, sunbeds and tanning treatments around the eyes.

Do not apply adhesive dressings or products other than the aftercare provided unless specifically recommended.

THE HEALING PROCESS

Your eyeliner will go through several stages of healing over approximately 4 weeks.

Days 1–3: Darker Colour & Swelling

Your eyeliner will initially appear darker, bolder and slightly thicker than the finished result.

Mild swelling and tenderness may occur and should gradually subside.

Days 3–10: Peeling & Flaking

The treated skin may feel dry, tight or mildly itchy as light flaking or peeling begins.

Do not pick or pull at peeling skin, as this can cause uneven pigment retention, scarring or infection.

Days 7–14: Lighter Colour

Once peeling has finished, your eyeliner may appear considerably lighter or slightly uneven.

This is a normal part of healing and does not necessarily mean the pigment has been lost.

Weeks 3–4: Colour Settling

As the new surface skin continues to regenerate and mature, the pigment gradually becomes clearer and the colour more settled.

Your finished results should be assessed at approximately 4 weeks, although deeper healing may continue beyond this point.

Please avoid judging your final colour during the earlier stages of healing.

WHEN TO SEEK MEDICAL ADVICE

Mild swelling, redness and tenderness immediately after treatment can be normal.

However, increasing pain, spreading redness, worsening swelling, heat, pus or unusual discharge may indicate an infection or another complication.

Contact your GP or NHS 111 promptly if you experience these symptoms.

Eye pain, sensitivity to light or changes in vision require urgent medical assessment. Sudden or severe vision loss requires emergency care.

Please also inform us if you experience an unexpected reaction or have concerns about your healing.

LONG-TERM CARE & PIGMENT RETENTION

Once your eyeliner has completely healed:

• Sun protection: Protect the eye area from UV exposure using sunglasses and suitable SPF 50 sunscreen on the surrounding skin, taking care to avoid contact with your eyes.
• Skincare: Avoid applying retinoids, exfoliating acids and harsh skincare products directly over your permanent eyeliner.
• Cosmetic treatments: Inform your practitioner about your permanent makeup before undergoing laser, IPL, chemical peels or other skin resurfacing treatments. Laser and IPL directly over tattoo pigment can cause colour changes or burns.
• MRI scans: Inform your radiographer that you have permanent makeup before an MRI examination.

Permanent eyeliner gradually fades over time. Colour retention varies depending on individual skin characteristics, sun exposure, lifestyle and the natural ageing process.

Periodic colour boosts may be required to maintain your preferred definition.

Blood donation: NHS Blood and Transplant generally requires a 4-month waiting period following permanent makeup. Always confirm your eligibility with your donation service.

YOUR FOLLOW-UP APPOINTMENT

Your eyelids must be completely healed before any additional pigment is implanted.

A follow-up appointment is generally recommended 6–8 weeks after your initial treatment, allowing sufficient time to assess the healed colour and make any necessary adjustments.

Some unevenness in pigment retention is normal, and a second treatment may be required to achieve your desired result.

Please remember: Your eyeliner will appear darker immediately after treatment and gradually soften as it heals. Allow approximately 4 weeks for the colour to settle before assessing your finished result.